Victoria Rios is a shining example of dedication and excellence at the Holiday Inn Morgantown. The property has faced many challenges due to the pandemic and Victoria has embraced these challenges with a positive attitude and ever-present smile. Her passion for her team not only encouraged its success but also led to increased guest scores and improvements in overall Quality and Condition. She never lets the team see her struggle, always acknowledges progress and inspires her team to see the positive, even in the most difficult situations. Victoria is a true leader and participates in the property’s Corp Leadership Program so she can eventually become a General Manager lead one of our hotels. Despite a language barrier, she never stops wanting to learn and grow, embracing Holiday Inn’s core values. She is committed to making a difference at work and in life – she goes above and beyond by working extra shifts when needed and often volunteers at local charities.