On Paula Aguilar’s first day at Wylie Hotel, she stepped up with no experience and even taught the entire cleaning staff a different method on how to clean floors. With her first language being Spanish, she knew little English but kept practicing so she could have a conversation with guests in just one month’s time. To this day, she regularly volunteers for any guest calls so she can continue practicing her English. Paula stands out at her property for her ability to complete her tasks quickly and even taking the time to help others accomplish their work. Paula’s team adores her for always having a smile on her face and boosting morale to keep her colleagues motivated.