Olga Fernandez is known for consistently delivering the “wow factor” since she joined MGM properties in 2008. She has excelled in her position as Guest Room Attendant and is an asset to her team. With 14 years of experience, Olga demonstrates a genuine passion and dedication to exceed ARIA guest expectations and make their experiences memorable. Her strong ethics, values, and engaging personality enable her to interact effectively with guests and team members. She displays a high level of commitment that does not go unnoticed by department leadership. She even has been recognized for her achievements monthly in different ways for high-quality evaluation scores, and via guest feedback. Olga is a leader, which allows her to assist fellow team members in elevating the overall guest experience. She is self-motivated to learn and is always prepared for any on–the–job situation that may arise.