Karen Miller has worked at The Liberty since it opened 15 years ago. What really sets her apart is her commitment to providing safe, clean and comfortable rooms for guests. This is evident in the fact that Karen was only one of two room attendants who kept working through the pandemic. Karen was committed to making sure that guest rooms were properly disinfected, and the hotel was able to safely welcome them back. She is also quick to embrace change to improve cleaning procedures, like a new color-coded microfiber cloth program. Karen realized the program’s importance for better cleaning and worked with her staff to figure out how to best make this work with her team’s carts. She is well known amongst her colleagues for being a pleasure to work with and a true leader.