Jaime Meraz’s hard work and flexibility have helped improved the productivity and energy in the housekeeping department at Viceroy Snowmass. He implemented a new towel display for guest rooms that made them look more presentable. He also covered for the Director while she was in quarantine several times throughout the pandemic, quickly learning how to oversee scheduling, code invoices and effectively communicate with other departments. Jaime also took on the project of stripping, buffing and sealing all the Toro, Nest/Pool, Lobby and Spa floors, enabling the hotel to complete the work efficiently and without the use of an outside contractor.