Despite losing most of his family at the age of 12, and his beloved Uncle Luis, a former Chief Engineer at a hotel property in Santa Rosa Calif. to the California wildfires, Angel Alsina, an 18-year-old high school student, is determined to fulfill his dream of one day also becoming a Chief Engineer. Angel has the “It Factor” in terms of hospitality. He works the second shift, one that requires later hours and responding to many guest requests. He was recently promoted and is on his way to one day becoming Chief Engineer at the Hilton Garden Inn property.